help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Reminders to move not working (never has)

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-03-2017 08:04

‎11-03-2017 08:04

I've got my Blaze a couple of weeks now, but I can't get the Reminder to Move to work. I've searched this forum and tried everything I've found, including restarting several times, making sure that notifications are on etc. Nothing helps.

Anyone that can help me, please?

Best Answer
0 Votes
3 REPLIES 3

‎11-03-2017 21:28

‎11-03-2017 21:28

Try going in and un-mark notifications.

 

Shut down phone.  Then go back and mark notifications again

 

Do a restart 3 times

 

Keep us posted!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎11-04-2017 06:02

In response to WendyB

‎11-04-2017 06:02

Thanks for your answer!
I've already tried what you're suggestion.

The unit is pretty new, these reminders have never worked so there's no real reason why a restart should help. Despite that, I've tried every suggestion I've found.

 

BR,

Ingemar

Best Answer
0 Votes

‎11-04-2017 15:06

In response to IngemarHn

‎11-04-2017 15:06

Hey there @IngemarHn! Thanks for following the troubleshoot that @WendyB has mentioned. I've shared your post with customer support, they should reply to you within the following days. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer