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Connecting Blaze to another phone

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‎01-03-2018 14:18

‎01-03-2018 14:18

I deleted my Blaze from the fitbit app and whenever I try to get it onto another device it doesn't show up and keeps on searching. I think this is because of I have already set up the blaze. I tried restarting the Blaze but nothing works. I'm trying to connect the Blaze to my LG X-Power. If anyone knows how to solve this problem please let me know.

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‎01-04-2018 02:08

‎01-04-2018 02:08

This might be an issue with compatibility as your new phone isn't on the list of supported devices at www.fitbit.com/devices

 

Do you still have your old phone? I note that you deleted the Blaze from the app but did you also check the bluetooth settings? If there's a connection to the fitbit then this may be blocking connection to the new phone.

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