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Continuous buzzing on incoming and outgoing calls

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‎01-19-2020 08:32 - last edited on ‎01-20-2020 12:08 by Fitbit Moderator

‎01-19-2020 08:32 - last edited on ‎01-20-2020 12:08 by Fitbit Moderator

I have tried to get some answers as to when my watch might receive an update to eradicate the known software issues and make it work properly as before. Sadly, I think its is safe to say that after such a long time without being offered a remedy, I am likely to be left with a Fitbit that I can no longer use as intended.

 

Moderator edit: Subject for clarity 

Moderator edit: Removed personal information 

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‎01-20-2020 12:08

‎01-20-2020 12:08

Hi @Marty2460, it's nice to see you again posting in our Community Forums, welcome back. 

 

Thanks for bringing this to my attention and troubleshooting your Blaze prior posting too. Just as shared in your post, our Support team informed me that they're already provided you assistance with this situation to get you back on track. Therefore, my best advice for you at this moment will be to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information that they provided to you, please check our warranty policies here. 

 

Let me know if you have any additional questions.

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