04-24-2017 20:55
04-24-2017 20:55
What an amazing customer service Fitbit have. I emailed them about my issue of a cracked screen with my blaze this morning, two emails later and three hours later matter resolved and replacement on its way now that's customer service and satisfaction well done Fitbit.
Best Answer04-25-2017 18:14
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-25-2017 18:14
Thanks for stopping by @Phelix! It's great to hear that your issue got a solution and you received a replacement. Fitbit is always trying to improve its customer service for you, so each user can feel satisfied with the resolution for each case.
Hope you can continue enjoying your Fitbit Blaze. ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer