07-30-2016 22:33
07-30-2016 22:33
07-31-2016 03:52 - edited 07-31-2016 03:55
07-31-2016 03:52 - edited 07-31-2016 03:55
Hi @Migalan
As it's out the hands of the most awesome community,
Feel free to contact the Fitbit Support Team: India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
Mention it's a gift (it's up to fitbit to decide how to help).
or it's possible to ask the one who gave you the gift if having the receipt (if purchased at a local store).. since the tracker is broken and needing to be exchanged..