help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Customer service

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2019 01:49

‎03-23-2019 01:49

There is no customer service telephone number?  What the heck. My heart rate monitor Blaze has stopped working again and now you can’t call customer support. 2 days email response. A new low for Fitbit 

Best Answer
2 REPLIES 2

‎03-23-2019 01:56

‎03-23-2019 01:56

I think their contact site only shows the phone number when the lines are manned. What country help desk are you trying to contact?

Best Answer
0 Votes

‎03-23-2019 03:24

In response to SteveH

‎03-23-2019 03:24

I will find out in a couple hours 

Best Answer
0 Votes