09-14-2016 07:20
09-14-2016 07:20
I've been thinking that my Blaze is not calculating my steps correctly. So today I tested against two other GPS enabled applications. These are the results from each testing:
Fitbit 3,672 steps 1.35 miles
S Health 4,961 steps 2.0 miles
MapMyWalk 5,111 steps 2.1 miles
That's a huge difference from my Fitbit to either of those. Is my Fitbit not working correctly?
Best Answer09-15-2016 15:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-15-2016 15:28
So which one is correct, have taken a walk while counting your steps in your head?
09-16-2016
04:37
- last edited on
08-13-2025
16:44
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-16-2016
04:37
- last edited on
08-13-2025
16:44
by
MarreFitbit
Great to see you around @BarbYork and @Rich_Laue thanks for stopping by and the recommendation.
Actually, I agree with our friend here. Please do the following:
1. Put your tracker on your wrist.
2. Walk 100 steps, making sure to count a step each time one of your feet hits the ground.
3. Pause, then check your tracker to see your step count.
If you think that the amount of steps is really inaccurate, feel free to contact our support team, since they have the proper tools to see the information that your tracker is registering. For a faster response you can contact them via phone or chat.
Let me know how it goes. ![]()
Best Answer09-19-2016 00:49
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-19-2016 00:49
When i do a 100 step count my steps recorded are off by 15 - 20, then if i count off 500 or 1000 the blaze is still off by 15-20.
Best Answer