help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Daylight Savings and 250+ steps

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2017 21:31

‎03-12-2017 21:31

Since the time change last night, the hours that I had set for tracking 250+ steps is off by an hour.  It is another hour ahead.  I have tried to reset via the app as well as through my FitBit account, but it will not stick at 9-5, instead it is 10-6.  Any ideas how else to fix?  My iPhone app is up to date & I have turned off my phone & rebooted, with no change.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-13-2017 02:12

‎03-13-2017 02:12

Hi, @jsakamoto, hours with 250 steps was one of the issues that Fitbit warned could be temporarily affected by the time change with DST.  Hopefully it is back to normal now.

Sense, Charge 5, Inspire 2; iOS and Android

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎03-13-2017 02:12

‎03-13-2017 02:12

Hi, @jsakamoto, hours with 250 steps was one of the issues that Fitbit warned could be temporarily affected by the time change with DST.  Hopefully it is back to normal now.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes