10-05-2017 23:57
10-05-2017 23:57
Hi.
I've been having some issues with my device over the last little while. The screen has been glitching. It's been resetting itself / shutting down of its own accord. And this morning ( frustratingly after a 5 mile run which I was competing in ) the device completely shut down with no data sync, and a non responsive screen. The back of the blaze is still flashing green but the device is dead.
Can anyone assist?
Best Answer10-06-2017 04:15
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10-06-2017 04:15
It's great to see you around @cleoglampuss. Have you tried to restart your Blaze? If you haven't, I recommend restarting it by doing the following:
I hope this helps, let me know how it goes. ![]()
10-06-2017 05:10
10-06-2017 05:10
I'm having a similar issue. My screen is black but everything seems to be working in the background. Its counting steps and reading my pulse but I can't see anything. I tried the reset already, when I hold down the left & bottom right buttons it vibrates twice but then nothing changes. I'm not sure what to do now?
Best Answer10-06-2017 05:13
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10-06-2017 05:13
This happened to me last week @cleoglampuss, the lights where flashing, which told me that the tracker was somewhat wotking, but no dosplay. Doing the reset @AlejandraFitbit mentioned brought the display back to life and I've had no problems since.
10-06-2017 05:42
10-06-2017 05:42
Hi. That seems to have worked. I'm just concerned though, as it's been playing up. I've been getting black and white pixels on the screen too. I'm losing confidence.
Best Answer