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Charging my new Blaze

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‎10-05-2017 07:59

‎10-05-2017 07:59

I got my FitBit Blaze today and the battery won’t charge. I changed the USB-port and it still won’t charge. Am I doing something wrong?

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‎10-05-2017 12:22

‎10-05-2017 12:22

Hello @HannaEmilia, does your tracker still have the setup message?

Didn't the tracker vibrate apon connecting to its charger? Are you using the phones charger, i recommend for thr first charge.

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‎10-06-2017 05:20

‎10-06-2017 05:20

It's great to welcome you @HannaEmilia and @Rich_Laue thanks for stopping by.

 

If you are having issues charging your Blaze, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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