02-27-2017 07:40
02-27-2017 07:40
Backstory:
My fitbit blaze's time was incredibly off (presumably because it died and I charged it). This has happened once before and I simply synced with the app and it updated fine. This time was different, it would not sync with the app at all. The "progress bar" when syncing would go to about 1/2 way and then start over, never fully syncing my blaze with the app. So I decided to restart my Blaze....to no avail. I decided to delete my Blaze from the app and re-add it back in an effort to sync and update....to no avail. I decided to restart my Blaze AND delete and re-add the app...to no avail. Now where I'm at is, the 4-digit code is being sent to my fitbit to enter in the add the device to app, I can enter to code, but it is stuck at a constant (and super long, never ending) spin of the wheel within the app saying "Connecting to FitBit." I have tried this approach in multiple locations, on my home Wifi, off of Wifi, and at an additional place on Wifi. It will not add. HELP!
02-27-2017 09:02
02-27-2017 09:02
Have the same problem. The code comes but post that it takes forever but nothing happens. Any has a solution ..!!
02-27-2017 09:10
02-27-2017 09:10
Try removing the Blaze from the phone by going to the Bluetooth settings screen and remove the Blaxe from there.
Removing the tracker from your Fitbit account will not fix a sync problem, it somply says i dont want to use this tracker.
02-27-2017 20:41
02-27-2017 20:41
03-01-2017 18:15 - edited 03-01-2017 18:17
03-01-2017 18:15 - edited 03-01-2017 18:17
Have you removed the Blaze from the phone yet, this is different from removing the Blaze from your Fitbit account.
Follow my directions above.
Once it is removed from the phones Bluetooth, do the add device routine.