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Display Stays Illuminated

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‎01-18-2018 14:57

‎01-18-2018 14:57

Display is continually illuminated - draining battery. Also message "All caught up! No notifications" continually pops up. Have shutdown, reset & reconnected from scratch. Fully charged battery however still the problem occurs.

Best Answer
4 REPLIES 4

‎01-19-2018 04:39

‎01-19-2018 04:39

Hey there @Demon8, welcome to the Community!

 

Thanks for troubleshooting this by yourself. Since the troubleshoot you tried didn't work, I recommend keeping an eye on your inbox for further assistance.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎01-19-2018 13:16

In response to AlejandraFitbit

‎01-19-2018 13:16

Thanks for your response. Will await further details re problem.
Cheers
Demon8

Sent from Marilyn Crump's iPad
Best Answer
0 Votes

‎01-19-2018 13:54

In response to AlejandraFitbit

‎01-19-2018 13:54

Now Heart Rating & Steps not working Wher to now?

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‎03-05-2018 07:09

‎03-05-2018 07:09

I am CONSTANTLY having the same problem and have too utilized the same trouble shooting efforts.  I have reboot and shutdown the fitbit Blaze, totally removed the device from my app, uninstalled the fitbit app and restarted my phone.  Even with the device not attached to the app nor attached to my phone via bluetooth, the All caught up notification continues to come through and the screen remains illuminated.  I have to recharge the battery every 6 hours or so and do not wear my watch to bed as I once did.  Please HELP as I loved my Fitbit Blaze before this problem occurred and would like to continue doing so.  

 

P.S.  I have only had my Fitbit Blaze since May 7, 2014 ... thus it has not even been a year yet.  I just want to enjoy my watch as I once did.  Any assistance would be greatly appreciated.

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