09-12-2016 16:43
09-12-2016 16:43
I changed the length of my stride in the personal info but my Blaze has not made a change when syncing. It records a much smaller distance than my flex for the number of steps I take. Any suggestions? Thankyou
Best Answer09-12-2016 21:14
09-12-2016 21:14
Best Answer09-12-2016 22:38
09-12-2016 22:38
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
Best Answer09-13-2016 07:26
09-13-2016 07:26
Best Answer09-13-2016 12:55
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
09-13-2016 12:55
@Aclobos first i would take a 500 step walk, counting them in your head to confirm their being recorded correctly by your tracker
Now you need to set your stride up. Almost everything is based on this, if your stride is not set correctly all the other data be wrong.
Best Answer
09-15-2016
05:12
- last edited on
08-13-2025
17:29
by
MarreFitbit
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09-15-2016
05:12
- last edited on
08-13-2025
17:29
by
MarreFitbit
Great to see you around @lsi and @Aclobos. @MikeF and @Rich_Laue thanks for stopping by and the recommendations.
Keep in mind that your Blaze automatically detects your stride information but if you prefer to do this manually, follow these steps.
To measure your stride length, please do the following:
1. Go to a track or somewhere where you know the exact distance.
2. Count your steps as you walk across that distance, making sure you travel at least 20 steps.
3. Divide the total distance (in feet) taken by the number of steps to get your stride length.
Your running stride can be calculated the same way, only by running a known distance rather than walking.
To adjust this setting on your dashboard, do the following:
1. Log into your Fitbit.com dashboard and click on the gear icon in the upper right corner of your dashboard.
2. Select "Settings".
3. You will see a field for Stride Length and Running Stride Length. From here, you can manually enter your personal stride length. If you leave these blank, your profile will estimate these values based on your height and gender.
4. Click the "Update Profile" button to save your changes. Note that a sync will be required to update your tracker with your new stride measurements.
Let me know how it goes. ![]()
Best Answer