Error Msg on Blaze: Check Fitbit App and Phone not found

[twill78]

I keep getting the same two errors on my Blaze display:Check Fitbit App and Phone not found. My steps are syncing but I can control music and I cant use the workout function. Please help. I have a half marothon in 3 weeks and need my blaze working properly.

[DavideFitbit]

Welcome to the forums @twill78, are you getting this error messages only when you try to sync or you're getting them when trying to do something else in your tracker?  

Before considering further options, make sure you've tried to restart your device a couple of times to check if these features you mentioned work properly again. As an alternative, you can also try to setup your tracker as a new device, during this process make sure you select "Setup as a new device" and then "Existing account". I hope this helps, keep me posted.

[Rich_Laue]

Out of curiosity, the blaze sms e setup, the a the org f half.. Which phone is it? 

If a android check f BT settings on the phone see if.. blaze is listed. Now swipe down on the scar on bar,, is there aisting that says scar ions are running, and do you receive notifacations? 

Have toy restarted the phone and tea jet yet? Actually shutting both off will have a better e of resetting unresponsive hardware., i find when my gps on the Blaze doesn't work a restart of e phone is all i need to do.