03-29-2016
16:01
- last edited on
03-30-2016
14:06
by
AndrewFitbit
03-29-2016
16:01
- last edited on
03-30-2016
14:06
by
AndrewFitbit
Fitbit Update 3/30:
Good news! This issue should now be fixed. You can re-add your exercises in the order/availability that you want, sync your tracker, and you should be good to go!
Thanks everyone for reporting this.
Fitbit Update 3/29: Hey everyone!
A few users have pointed out that they're seeing their exercise shortcuts list is being emptied on-device, meaning that Blaze devices that have historically been equipped with onboard exercise shortcuts now read "No Exercises." You will also see a message on your device about having no exercise shortcuts, with instructions to visit their settings to populate the list.
Our team is aware of the issue, and are working on a fix. For now, a good workaround would be to:
We've also seen a few instances where re-pairing the tracker to your account has alleviated the issue (using these instructions). If you do go this route, please be sure to sync before doing so!
This should wrap it up! Be sure to let us know if you have any questions.
Answered! Go to the Best Answer.
03-31-2016 05:35
03-31-2016 05:35
This issue clearly isn't solved as it only happened to me today, a full 2 days after it was supposedly solved. I was on the treadmill and went to log it on the Blaze, there were no exercise options to log at all. Rather randomly, when I got back to my desk and looked on the computer dashboard, it has logged it as a crosstrainer with the time and the calories both much lower than they should be. I'm becoming rather disappointed with this Blaze, think I might return it under the 45-day thingamejig, it really isn't as good as was promised
03-31-2016 19:10
03-31-2016 19:10
04-01-2016 06:42
04-01-2016 06:42
04-01-2016 11:17
04-01-2016 11:17
04-01-2016 13:29
04-02-2016 07:49
04-02-2016 07:49
I have the same problem Exercise Shortcuts disappearing from the watch. I tried to do what's being told. I update the settings. However, it is not sync on my device. Please tell me what should I do.
Will it be bugs ? Will it be fixed by fitbit? I just used the watches for 3 weeks only.
04-02-2016 07:54
04-02-2016 07:54
04-02-2016 07:55
04-02-2016 07:55
I have updated the settings in dashboard. can it be sync to the watches ? If yes, please tell me how to do so. So I can try whether the settings can be sync in this way. Very disappointed that Exercise disappear from my watches for no reason.
04-02-2016 08:21
04-02-2016 08:21
04-02-2016 09:37
04-02-2016 09:37
04-02-2016 21:41
04-02-2016 21:41
10-05-2016 05:36 - edited 10-05-2016 06:00
10-05-2016 05:36 - edited 10-05-2016 06:00
I can not find a way to track my exercise when I do a fast walk with my Fitbit Blaze. I used to use the 'workout' exercise option, but it's no longer available with the new upgraded OS. I want to use one of the exercise features, so that it will log my time, steps, distance, etc. I do the same route each time and want to be able to track my progress and improvement. What is the best way to go about this?