02-11-2018 12:15
02-11-2018 12:15
I have alarm timer etc on my watch but the exercise mode is missing? Not under warranty by two months. Anyone know how to fit? Thx
Best Answer02-11-2018 16:50
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02-11-2018 16:50
Hello @Jmsix2000 have you tried setting the tracker up as a replacement device to your current tracker?
Best Answer02-11-2018 17:21
02-11-2018 17:21
Best Answer02-11-2018 20:18
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-11-2018 20:18
Remove it from your account then add as a new device. Unless there is a setting for menus for the Blaze. My blaze is not hooked up at the moment.
Best Answer02-13-2018 16:17
02-13-2018 16:17
My Blaze won't show the exercise shortcut screen. Not just the the exercises ( walking, running, biking, workout, etc) but the whole Exercise Screen. So if I just at my home screen and swipe left, It goes Clock, Today, Fitstar, Relax, Timer, Alarms, then settings. No Screen for exercise, it use to be between Today, and Fitstar, but its not there.
Things I've done to try to fix it:
-Restart (two Button) probably 30 Times
-Hard Restart (3 Button) probably 20 times
-Waited for it to dead then charged and restarted it
-Disconnecting/delete the device from the fitbit app ( both on my phone then tried it on a computer)
-Tried reordering/changing Exercises on Phone app then syncing
-tried reordering/change Exercise on website dashboard then syncing
-when i did both of these the other updated to the new exercises
-deleted the device from the app and the bluetooth on my phone then re-setup the device completely
The Blaze syncs steps, shows notification, incoming calls and auto-detects some workouts but usually misses the first 10-15 minutes plus it not workout specific.
Please Help i don't know of anything else to do. I've tried every fix in the forum nothing works.
Best Answer02-13-2018 23:59
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-13-2018 23:59
A hard restart is when the user goes to the settings in the Blaze and does a shutdown. The three butt is simply a two button restart with the third button pressed.
We have another user with the same problem so I'm merging the threads.
Best Answer