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Exercise won't sync

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‎09-08-2016 16:41

‎09-08-2016 16:41

My runs weren't syncing so I followed the troubleshooting advice and logged out of the app. Well when I logged back in the runs that wouldn't sync were gone! I hate to have lost all that info. Is there any way to retrieve? So annoyed that this is ongoing problem of not syncing with the blaze 😡
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‎09-09-2016 01:52

‎09-09-2016 01:52

Did you you check on fitbit.com?
I also find that clearing the cache or data usually will speed it up.. As for data already synced to the Fitbit server? This data is safe and not on the phone.
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