Facebook Friends through Fitbit App

[Kirkthejerk]

So I just got my Blaze today and it's awesome! Only downside so far I've seen is not having the ability to see or add my Facebook friends through the Fitbit app. It just says "No Facebook friends were found", but I know I have them. Any suggestions? 

[FerdinandFitbit]

Hi there @Kirkthejerk! Great to see you in the Forums! 😄

I'm glad to hear that you're loving your new Blaze! I'm pretty sure that with the time, you'll love it more, trust me!

Now, when it comes to adding friends through Facebook, at the moment, it seems we're experiencing an issue with the integration with Facebook. I can recommend that by now, for adding friends, add them either by email directly or if you have their email address (that they're using for their Fitbit account) saved to your contacts, you can add them by your contacts too.

I'm sorry about the inconvenient but I thing the workaround will work. Let me know if you need more help!

[Kirkthejerk]

Oh ok, so it's not just me then? And correct me if I'm wrong, but it's just through the app that the issue is happening, right? It seems to work fine through the actual website with connecting through FB

[Kirkthejerk]

An update on this, my wife is also using hers, but her Facebook friends show up in the app and mine still aren't. 

[Rich_Laue]

@Kirkthejerk do your Facebook friends have their Fitbit's connected their Facebook accounts. 

Why not simply send a link to your public profile page. https://www.fitbit.com/user/5M32J9

[FerdinandFitbit]

Thanks for getting back @Kirkthejerk! And you're right, through the website it should all be working fine by now.

For some users, it seems to be working as it happens with your wife but as far as we know, this is affecting several users.

Any other question you may have, let us know. We'll be happy to help! 🙂

[Kirkthejerk]

Yes they do. I just want the app to work the way it's supposed to.