Failed to save app notifications

[jtamas]

Hi!

I have a interesting experience with my Blaze. During the first use of my Blaze, I set some app notifications (Viber, Skype, WhatsApp and Messenger), but it was annoying to get a lot of notifications, so I turned off all app notifications. (Only the calls, text messages and email notifications were active.)

After few hours all above mentioned app notifications were active again. I turned off again, but it will always active over and over. 

How can I turn off these app notifications completely?

My fitbit app runs on 6.0.1 android, the phone is a LG X Power K220. 

The fitbit app and the firmware is up-to-date.

Thank you for your help! 

[FerdinandFitbit]

Hi there @jtamas. Welcome to the Fitbit Community!

I've heard of this before a few times. I can suggest going to your phone's bluetooth settings, here tap on the Blaze, choose the "Forget this device" option and after that, go into the app, tap on your tracker. Enable call, text and calendar notifications and make sure to keep the other app notifications disabled and see if this makes any difference.

Let me know if this works. 🙂

[jtamas]

Thank you! 

I tried it, so now it works normally, but we will see what's happening in the next few days.

[FerdinandFitbit]

Yeah! 😄 I'm happy to hear that it worked for you @jtamas!

Keep an eye on it and let me know how it goes!

[jtamas]

The issue occured again that I mentioned before.  It came after the Fitbit app update. I think the app update has something to do with the app notifications. 

[FerdinandFitbit]

Huh... strange but thanks for letting me know @jtamas!

Now, would you mind trying what I suggested before? Just this time, after hitting "Forget this device", set up your tracker as a new device. For this, go to the Account section at the bottom right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, see how it goes for the next days.

Let me know if this gets to happen again.

[jtamas]

I tried the solution you mentioned, but unfortunately it did not work. Finally after the last firmware update, it works without any problem, and this update was 1-2 months ago. 

[FerdinandFitbit]

Thanks for getting back @jtamas! 🙂

I'm sorry that the suggestions didn't work but I'm glad that after the firmware update! Any other thing you may need, let us know!