Hi, I have had my Fitbit blaze for about 6 months and it's has suddenly gone from holding its charge for 4-5 days to holding it for 1 day (and barely that). The only notifications I have set up are texts (which is not very often) and only two autos for activity. Just looking for any feedback or suggestions as I was loving it but now it's become a pain. Also I find it has started freezing sometimes with the steps and when I'm exercising it will lose a few minutes then start counting again (without adding those I did while it was frozen). Any help would be great!!
Best AnswerHi Natalie
About your little buddy becoming frozen,
Feel free restarting the tracker if not already done.
Restart the tracker
URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'
About the battery draining so quickly.
Feel free to check out the Fitbit Help Article:
URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'
How to clean the tracker? YouTube Video (By Craig) (For flex but similiar for other trackers)
http://www.youtube.com/watch?v=ezvXy9mKoGQ
Optionally check out the article:
Can I improve my tracker's battery life?
Hope it helps
Best AnswerThanks it fixed itself two days later so no idea what it was doing haha but since then it's not counting all my steps (only about 2/3 of them!) guess fix one thing at a time haha
Best Answer