Faulty display - any advce is welcome

[baptid1]

Somebody experience with faulty displays ?

Screen (pixels) doesn't look damaged because some pictures/screens look normal .. guess some software bug or glitch .. 

Example : "Today screen" shows square fault and only 1 or 2 faces look normal without faults .. 

Sometimes the pulse (heart shape) is a square ... ;(

Please advise !!! Return unit or will the new update fix this ? 

(Reboot/reînstall/etc... didn't help) 

FYI working with Mac/IOS-iphone 6 

[CMeyer2001]

Hi @baptid1

My suggestion would have been to do a couple of restarts, but you mentioned you have already tried that. I would reach out directly to support on this issue.  You can contact them here: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs 

I hope they can get this taken care of for you quickly!!

[AlejandraFitbit]

Welcome to the Community @baptid1. I recommend following @CMeyer2001's suggestion, I also recommend checking This Article for updates about this inconvenience. But first of all, please contact our Support Team, for a faster solution you can contact them via phone or chat.

Let me know the outcome!