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‎07-05-2019 10:45 - last edited on ‎07-15-2019 09:55 by Moderator Alum

‎07-05-2019 10:45 - last edited on ‎07-15-2019 09:55 by Moderator Alum

In the Support Section of the website, this URL works:   

help.fitbit.com/articles/en_US/Help_article/1126/?l=en_US&fs=Search&pn=1

 

For warranty issues it takes you here:  www.fitbit.com/legal/returns-and-warranty

 

But on that page if you follow the link to submit a warranty issue: 

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service, a return authorization must be requested from our customer service team. To request a return authorization, please contact Customer Service <here>.

 

"here" takes you back to: www.fitbit.com/home

 

Could you fix this please?

 

Moderator edit: Subject for clarity

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‎07-15-2019 09:49 - edited ‎07-15-2019 09:56

‎07-15-2019 09:49 - edited ‎07-15-2019 09:56

Hi @NickApruzzi welcome to the Fitbit Forums.

 

Thanks for sharing your feedback. We have passed this information to the correct team. If you need anything else we'll be around. 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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