help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fit bit blaze screen blank but still recording info

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2019 01:45

‎05-12-2019 01:45

Hi my blaze has gone blank but is still ‘working’ I’ve tried to reset and the software is up to date! Never had any issues before? Help!!! 

Best Answer
0 Votes
2 REPLIES 2

‎05-13-2019 12:12

‎05-13-2019 12:12

@Shabba13 Welcome! It's good that the community is growing! 

 

Let me help you with your Blaze screen and thank you for restarting your device. Please let our support team know about this so they can assist you. I noticed that you already have a ticket with them so please work with them to find a solution.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎05-13-2019 22:38

In response to AlvaroFitbit

‎05-13-2019 22:38

I have the same issue. I've reset it but still nothing is displayed on watch screen. The app continues to work and watch is still synced. App shows battery is fully charged.  Please help! I love my Blaze and have numerous bands for it.  I dont want to change it to another Fitbit model because of this. 

Best Answer
0 Votes