05-11-2017 15:48
05-11-2017 15:48
Im trying to set up my FitBit Blaze. I downloaded the app, created my account, turned Bluetooth on, an got everhthing ready. Yet, when i went to add a device to my account, it says i must update my application to continue, but when i went to the Google Play Store, it said it was all up to date?
What am i doing wrong?
05-11-2017 19:14
05-11-2017 19:14
I have the same issue. I uninstalled the app, and reinstalled. Still having the problem.
If I tell the app that I have a different tracker, like a Charge HR, it wants to allow me to set it up. But the Blaze, I have to update for.
05-11-2017 20:47
05-11-2017 20:47
You need to update your blaze not the app.
If you open the app and then tap on the device name it should show you a download to update it
Hope that helps!
Wendy | CA | Moto G6 Android
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05-11-2017 20:48
05-11-2017 20:48
Are you sure that it is not asking to update the firmware in the Blaze?
You guys say that you have an app. Problem, but have posted in the har!ware area, may we please know what device the app is on?