FitBit Blaze Heart Rate Monitor not working

[Sakhmet]

My heart Rate monitor simply stopped working, I cleaned it and changed it to the other arm, still no results...

[MongoSmash]

Hold all three buttons down for about 10 seconds until the screen does a
reset. The lights should be fine after that.

[NikkiRB]

I have tried holding all 3 buttons but HR still doesn't work. Any other suggestions please?

[MongoSmash]

Go to your settings on your watch and scroll down to "shutdown". Shutdown
for 5 seconds and restart. If it doesn't light up on the back side then
hold the 3 buttons until the screen gets bright and shows the Fitbit
symbol it takes around 10 to 15 seconds.

[NikkiRB]

Thanks...tried that...still not working. Any other suggestions?

[MongoSmash]

If your fit bit is under warranty I suggest you contact customer service
who owns the warranty. I am out of suggestions. It sounds like it can be
an eternal issue.

[Madpurse1963]

I had to get a replacement, and haven't had any issues since. Fingers crossed.

[SoRo4all]

What's the solution? I'm viewing on a mobile device and don't see anything?

[pinklynda]

thank you so much - I tried this and got the heart rate monitor working again - many thanks.

[MongoSmash]

Awesome! I am glad it is working for you.

[Allsmile07]

This was an easy fix...mine was set off too (?). Glad it was an easy fix!! Thank you for posting.

[ftaka61]

@Mspicer01. Thanks for your suggestion. It works.

[Nitafree9]

How long does the warranty last? My Fitbit Blaze is 2 years old and the HR Monitor has just stopped working properly. I have tried all the reset fixes on here and none of them have worked? Is it time to buy a new one?

[Mike5151]

Hi,just found your post and tried it on my Blaze. Worked first time. Thanks a million or at least $200 because I was pitching my Blaze. 👍

[AlecDunn]

Glad I could help 😉

[MongoSmash]

I am glad to assist. I should've done a video of it and posted online.
LOL. Enjoy your workout!

[Resa2016]

I was having the same issue and this helped me out! Thanks!

[Chrispie83]

My blaze is a little over a year and my heart rate monitor stopped working as well. I did all of the troubleshooting and spoke to agent on a live chat. Unfortunately the warranty is for 1 year only and I was only offered 25%off my next purchase. I felt ok with that until I started reading these forum posts and discovered that a majority of fitbit users are on their 2nd or third one after a year or in some cases less than a year. Which makes me leery of buying a second one only to replace it in a years time .... I feel torn I enjoyed my fitbit and have so many bands for it but I don't want to shell out $150+ bucks every year either....

[nyrnd1]

Mine stopped working also. I have done all the resets recommended. I had it set to auto and have now changed it to ON. No help. My warranty has just expired of course. Not only have i lost the heart rate monitor but that means it no longer measures sleep. Need to find a better reliable brand. 

[nyrnd1]

Turns out i have 5 more days of warranty left. i used chat this morning and still no fix. they will contact me via email using the next level of support..

[OldWalt]

Hi I am also having issues with the heart rate monitor on my blaze. Green lights are blinking, I have rebooted the device, I have toggled the setting from Auto, to ON, to OFF, to Auto and nothing seems to bring it back any other thoughts?