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FitBit Blaze won't sync after not using for 1 month

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‎11-30-2016 09:26 - edited ‎11-30-2016 09:57

‎11-30-2016 09:26 - edited ‎11-30-2016 09:57

I didn't use my Blaze for about a month (couldn't find charger). I now can't get it to sync at all. I've recharged it, reset it. Turned bluetooh on and off, rebooted my phone, etc.. I even removed the association with my account. When I go to re-add it- it gets as far as prompting me for the number (which displays on the phone) but when I enter it into the app it just spins. My watch currently thinks its 10/31/2016.

 

 

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‎12-01-2016 03:17

‎12-01-2016 03:17

Welcome to the Community @bclingan. Thanks for troubleshooting this inconvenience by yourself. If you are having problems connecting your phone with your tracker, I recommend following @HelenaFitbit's instructions in the Having trouble syncing? post. Also verify that your tracker is updated. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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