@Suerunner - I totally understand where you are coming from. Technology has turned into a huge investment for most of us. Several years ago my mobile phone died at a “young age.” I was devastated that it was not covered under warranty. I had no choice but to purchase a new one. “That phone is my life!” I moaned to the poor salesperson. His response was, “Then why didn’t you protect it with an extended warranty? You would’t drive a car without insurance, would you?” While his comparison was exaggerated, the message got to me. For technology items (and not just Fitbits. Think phones, tablets, etc.), I either buy extended warranties or I pay for them with my AmExp card which automatically doubles most warranties. It costs me a bit more but I know my item is protected for what I figure will be the reasonable life of my item. Lucky for me, my hubby dropped his iPad in the lake after I had extended the warranty on it. That extended warranty allowed for one accident. I cannot answer your question as to why the contact points cannot be protected. But I know that if it happens to me, my device is protected.
Sorry for the rant. But I’ve learned the hard way that the topic is important.
