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Fitbit Blaze Battery draining fast

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‎02-27-2019 00:31 - last edited on ‎02-28-2019 08:03 by Moderator Alum

‎02-27-2019 00:31 - last edited on ‎02-28-2019 08:03 by Moderator Alum

Hi there

 

I have noticed over the past few weeks that what was a 5 day period my fitbit was lasting from full charge is now a day or less. The heart rate monitor on my blaze also has been working on and off. My steps are also not counting properly! 

 

Is this a problem I can fix or is it the blaze itself? 

 

Thanks

Georgia

 

Moderator edit: Updated title for clarity

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‎02-28-2019 08:03 - last edited on ‎06-09-2023 10:08 by Fitbit Moderator

‎02-28-2019 08:03 - last edited on ‎06-09-2023 10:08 by Fitbit Moderator

Hi there @georgiaspankie , welcome to the Fitbit Community Forums!

I'm very sorry to hear that you're having problems with your Fitbit Blaze battery draining fast and your heart rate and steps not working properly. I think this might be related.

For this reason, I've escalated your case to our Support Team for them to help you out with this. 

Ferdin | Community Moderator, Fitbit

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‎02-28-2019 08:49

In response to FerdinandFitbit

‎02-28-2019 08:49

Please update me also. My Fitbit Blaze is lasting about half a day on a full charge.

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