Fitbit Blaze - Battery life and Charging Problem!!!

[triciamidd]

Hi I have to say I am unimpressed 

Having beena  user of Fitbit product since 2015 I was upgraded to a Fitbit Blaze which i receveid on the 4th January 2017 and I have had nothing but problems with it.. It is currently sitting in it charging station for the 3rd time since 9pm last night - and now flashingthe red ( not charging light ).It does not hold its charge for longer thatn 6 hours!! I am not running all day sync , my notifications are now only running on phone calls , backlight is dimmed , it doesnt play music,I only use it as a watch , to track my excercise and I wont even use it to track my sleep on the grounds that if i do, I dont get to midday without it having to be recharged... POINTLESS.. 

First of all i had a scrren protector on the blaze so thought that was affecting charging capabilities ... took it off £8.00 down the drain. 

What is the deal with this ,.. MY Charge HR has which was still synced to my account and in a drawer has ran out out of charge on Saturday  ( hasnt been charged since january 2nd!!)

When i was out and the Blaze went flat half way through my evening, i looked up the forum, I shut it down, opened it the next day and ran a full charge (2 hours ) and to be honest it seems worse now. So here we are again , no steps being counted and sitting in a charging station for another 2 hours so that it can run out again in 6 hours. 

I need a solution to this or a new Blaze- 

Can anyone help ?

I

[DerekAitken71]

I have had mine since it was launched, it no longer charges when placed in the charger overnight, probably an issue with the connector pins due to the poor design/build quality of the product.

[kellsfun]

how do you charge it? i haven't used mine for about 4 months because it won't charge. When i place it in the charger it turns on and the red battery flashes, but not the charging screen. When i remove it from the charger, its dead. 

[triciamidd]

up until today it would charge and then run out ... AS its less than 20 days old i am talking to help desk. It has a serious problem and will end up wiht a new one. not impressed really at all

[Amandasoz · Accepted solution]

Having the same issues!!!  This Blaze is my THIRD type of Fitbit device...I have given these products MORE than a fighting chance and continue to have the same issues.  Although Customer Service is great with responding to issues, the advice I get makes me feel like a newbie!  The issues are not due to user mishandling....

I am reseraching new devices....

[StephenMx]

Solution Solved??  There is no solution offered in solution solved.  I am researching fitbit blaze, to see if it's worth it to upgrade, but I see no answer offered in solution solved.  Am I missing something??

[triciamidd]

Hi

I spoke to fitbit help desk about the situation with my battery - they reviews the usage and charging and replaced my blaze immediately with another one as there was an fault with it. The new on arrived with a couple if days and I have ( touch wood) never had the issue with the new one. Battery lasts for days and love it ! Well worth the upgrafe. Plus fitbit help desk were brilliant !!

Sent from my iPhone