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Fitbit Blaze + Pixel 2 XL - GPS disconnecting.

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‎01-04-2018 12:07

‎01-04-2018 12:07

Hi, 

 

I had this issue with my iPhone 6 and after replacing my phone this is no better. I'm up to date with the latest version of the app, firmware for both Blaze and Android. 

 

Usually it's around the one minute mark I get the little red phone icon meaning my phone has disconnected. There are no other Bluetooth connections on my phone, all my apps are closed down, I've hard reset my Blaze, removed it from my app and added it again, it has full permissions on my phone and I've even hard reset my phone. 

 

I've done all of this multiple times and still no luck. 

 

Can someone please advise. 

 

Thank you. 

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‎01-07-2018 06:07

‎01-07-2018 06:07

A warm welcome to the Community @HansonSG.

 

Thanks for troubleshooting this by yourself. If you are having issues connecting your Blaze with your phone, I recommend taking a look at the My Blaze GPS is not working post and follow the instructions provided there.

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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