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Fitbit Blaze Screen Corrupted

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‎02-05-2019 09:31 - last edited on ‎02-06-2019 09:38 by Moderator Alum

‎02-05-2019 09:31 - last edited on ‎02-06-2019 09:38 by Moderator Alum

My Fitbit Blaze screen has become unusable, unlike other topics here it has a strange display looks like a group of circles in the center of the screen and it appears to be continually resetting.

 

Tried resetting and it does not change. - Anyone know how to power off without a screen to use?

 

I have a picture but am struggling to attach it here.

 

Any thoughts about how to recover the device gratefully received.

 

Moderator edit: Updated title for clarity

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‎02-06-2019 09:33

‎02-06-2019 09:33

Hi there @Ant6419, welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that you're having problems with the display on your Fitbit Blaze acting like this. Thanks a lot for all that you've tried to get it to work and don't worry about the picture.

 

I've escalated your case to our Support Team for them to help you out with this. Please, keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

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