06-06-2016 11:10
06-06-2016 11:10
The screen on my Fitbit Blaze is not working properly. I am able to see the main screen, but when I swipe right to see the excercises or any other options, it does not allow me to. I am receiving notifications and I am able to scroll on those and delete them. I have tried putting it on the charger and nothing. I can not shut it down, since I can not go to the Settings part on the watch to shut down. Has anyone experience that yet.
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06-06-2016 11:44
06-06-2016 11:44
Try a restart. Sometimes doing it a few times helps.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
06-06-2016 11:44
06-06-2016 11:44
Try a restart. Sometimes doing it a few times helps.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum