01-22-2019 06:06
01-22-2019 06:06
The time on my Fitbit Blaze is off by 6 minuets. I have re-synced, logged off and re-synced, restarted my phone and re-synced, changed the time zone and re-synced; however, nothing seems to work. Ideas?
01-22-2019 08:52
01-22-2019 08:52
Check if a sync has actually completed. From phone dashboard, click Account icon near top right. Then right below the tracker, it shows the time of the last successful sync.
01-22-2019 09:35
01-22-2019 09:35
When I go into the Account information, it shows "syncing" underneath "Blaze" (after several mins. of observation, it will change to "looking" and then back to "syncing"). If I select the arrow to the right green bar, it show 12/27/18 as the last time it was synced.
01-22-2019 09:41
01-22-2019 09:41
So it sounds to me that it has not synced, and that is your problem, not that that solved anything but when it does sync, that should fix time.
Just curious where you see arrow to the right of green bar; are you on iPhone?
01-22-2019 09:45
01-22-2019 09:45
Yes, it is an iPhone 6S. I also tried the "forget this device" option and then repaired the Bluetooth; however, it did not succeed. Is there a way to "force" the sync?
01-22-2019 09:51 - edited 01-22-2019 09:53
01-22-2019 09:51 - edited 01-22-2019 09:53
You can "force" it to start, but no guarantee it will complete.
Drag down on the phone app screen. It should first say, Pull to Sync, then Release to Sync.
Or click Account icon near top right, then click your device, then click 'Sync Now".
See Why won't my Fitbit device sync?
My first 2 options are to restart my tracker and reboot my phone.