Blaze battery draining fast

[SunsetRunner]

I am not really seeking help… I contacted costumer service and was offered the customary 25% a new device…. The best they can do ... it is a joke!!  I have wasted over $1000.00 to date on these devices for my wife and I .....  I am done...

I have had several devices by Fitbit…  the Charge I had issues with the bands and eventually the battery…  The Blaze has been problematic since having it… I had hoped that when I was got the Blaze the problems I faced with the charge would no longer be….  SADLY that was not the case the stone has been replaced twice… no longer under warranty… it has a Battery that does not last that randomly dies with out notice or rhyme or reason.

Fitbit needs to truly stop adding bells and whistles to the devices and work on important aspects like battery life.. for the money paid for the devices people should be able to have a device that can last well beyond 1 year…  My wife had a charge HR and that was junk… I bought her a Blaze and we have had to get a replacement stone for her as well.  Luckily she we contact customer service just prior to the 12 months being up!  I have friends that have had ongoing issues with their Versa’s battery as well..  One of my friends is on her 3rd Versa from Fitbit in less than 1 year.  Another got fed up and went to APPLE! 

For $250-$350 dollars Canadian I would expect to get a tracker that can last beyond 1-2 years without having to be switched out or without ongoing issues!! 

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi there @SunsetRunner, good to see you in the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're not satisfied with the discount that our Support Team offered in the purchase of a new tracker. At the moment, since you're out of the warranty, there's not much else that I can offer

Thanks a lot for taking the time to share your feedback with us. If there is any other thing I can help you with, let me know. I'll be happy to help you out!

[SunsetRunner]

Thank you for taking the time to respond. Purchasing another Fitbit really does not solve my problem. It just allows me to delay the inevitability of having a Repeat Performance. This problem with battery has been consistent throughout my experience of three different types of devices that we have had in my household this does not include noting the experience that several of my colleagues have had with their devices.

Unfortunately I cannot justify at this time spending another 200 to 300 on a Tracker that will likely have the same issue. Sadly I don't understand why the batteries in these devices typically last less than 2 years and why they are not replaceable. Because this is not a new problem.  

The Fitbit community in of itself has been great and an awesome experience. Sadly my experience with the product has not been the same.