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Fitbit Blaze Triangle and Thermometer

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‎09-09-2017 09:21

‎09-09-2017 09:21

Hi there!

Last day, i woke up in the middle of the night and whe i tried to see the time in my Blaze, it was showing a red triangle with a thermometer in the center. Since that moment, that's the only things my blaze screen shows.

 

When i gone to the bed, my blaze was working fine...

 

I would appreciate any help at this point. 

 

PD: I tried to clean the sensor as some ppl said at other post, but it didn't make it. The blaze is stuck at this point and doesn't work. If i try to charge it up, the same sign appears in the screen.

 

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‎09-09-2017 09:29 - edited ‎09-09-2017 09:33

‎09-09-2017 09:29 - edited ‎09-09-2017 09:33

Lost communication @Tireless

Hold in both the left and bottom right buttons at the same time until your Blaze vibrates.

Are you back to normal?

If not, you will have to power off your mobile and power it back up to reset bluetooth discovery to clear the rest of the cobwebs.  Your mobile may suggest an unfinished update once everything starts communicating again, go ahead and proceed to cement everything in place (if you are on a wifi internet connection, I would wait if extended mobile service).  Sorry for the hiccup bud.

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-13-2017 06:19

‎09-13-2017 06:19

A warm welcome to the Community @Tireless, thanks for troubleshooting this by yourself and @wmchapman for stopping by.

 

I would like to know if you keep having this issue with your Blaze? Did the instructions that our friend provided worked for you? It would be great if you can provide me with a picture of your tracker's display. In the meantime, I suggest changing your environment and try to restart your Blaze.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer