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Fitbit Blaze application notifications after update (BUG)

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Hi Team,

 

With in the last couple of updates you made changes to Application notifications.

 

You can select pretty much any app to show up on the device, its awesome great work.

 

One thing i did was selected a few different apps to see how it would go and then i started to remove ones i didnt really want to get notify's for however.

 

When you push a new update and i run this i find the apps that i have removed from notify keep getting added back over and over and i need to remove them each time i update.

 

 

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Hi there @brucefor. Thank you for sharing this with us and it's great to see you in the Community!

 

I really appreciate your feedback and will make sure to escalate this bug for it to be reviewed.

 

Anything else, I'm here to help. Happy stepping! 🙂

Ferdin | Community Moderator, Fitbit

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Hi Team,

 

Some more info that might help you replicate.

 

I noticed when i rebooted my phone the application got added back so im not sure if its more about the changes are not being saved and on reboot they are lost and its loaded from config again.

 

Rather then an issue thats triggerd by a software update.

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Hi @brucefor. Thanks for getting back and for those details.

 

I've been trying to replicate the issue but haven't been able to experience it. I'm using an iPhone 5. What type of phone are you using?

Ferdin | Community Moderator, Fitbit

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@FerdinandFitbit I'm having the exact same issues.  Apps I unchecked reappear as checked after a phone reboot.  I'm using a Samsung Galaxy S6 Edge.  I've made @AndrewFitbit aware of this problem in the "Extended Notifications for Blaze" thread above.

 

There's at least 3 of us Android users that have posted here in different threads.

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@TracyV125 wrote:

@FerdinandFitbit I'm having the exact same issues.  Apps I unchecked reappear as checked after a phone reboot.  I'm using a Samsung Galaxy S6 Edge.  I've made @AndrewFitbit aware of this problem in the "Extended Notifications for Blaze" thread above.

 

There's at least 3 of us Android users that have posted here in different threads.


@TracyV125 If it is any help my Sony Android is working. I'm on Android Version 6.0.1 and Build number 35.0.A.1.236.

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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Thank you for your response @Colinm39

 

For some reason this morning after I rebooted they stayed unchecked! 

 

I have to say that I monkeyed around with it a lot yesterday so I'm not exactly sure what fixed it!  I did a lot of unchecking, synching, logging out, restarting phone, restarting Blaze, logging back in....etc....

 

Fingers crossed that it stays fixed!

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@TracyV125 wrote:

Thank you for your response @Colinm39

 

For some reason this morning after I rebooted they stayed unchecked! 

 

I have to say that I monkeyed around with it a lot yesterday so I'm not exactly sure what fixed it!  I did a lot of unchecking, synching, logging out, restarting phone, restarting Blaze, logging back in....etc....

 

Fingers crossed that it stays fixed!


@TracyV125 Great news... I have noticed that sometimes.. The notifications gets unchecked....on the Android. I have no other issues, and my Android is not on the Fitbit compatibility list and I'm have the best interface ever.. No missed syncs, no errors and working multi with my One. The compatible Sony Z1 always had issues so maybe I'm putting down to the Android 6.0.1 release even though I was on Release 5 with the Z1.

 

But the irony of the new Blaze notifications about our 250 steps, I have had to set a morning and night alarm to warn me to turn the Blaze Notifications off and on when sleeping and awake. The time difference in Australia has the notifications awakening me while asleep.  I wear the Blaze 24/7

 

A lovely feature because it now has me ensuring I get the 250 steps at the start of the hour...

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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