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Fitbit Blaze battery draining fast

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‎11-06-2018 14:46 - last edited on ‎11-07-2018 12:16 by Moderator Alum

‎11-06-2018 14:46 - last edited on ‎11-07-2018 12:16 by Moderator Alum

I used to charge my FITBIT once every 7 days. Now, it keeps a charge no more than 24 hours. Do I have to replace the whole FITBIT or can I send it somewhere to get a replacement battery?

 

Moderator edit: Updated title for clarity

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‎11-07-2018 12:15 - last edited on ‎04-01-2025 10:53 by Fitbit Moderator

‎11-07-2018 12:15 - last edited on ‎04-01-2025 10:53 by Fitbit Moderator

Hi there @RosemarieW. Welcome to the Fitbit Community Forums! 🙂

I'm sorry to hear that you're having problems with the battery on your Fitbit Blaze not lasting as it should. Thanks a lot for letting us know!

I can recommend putting your tracker to charge and once it's fully charged, take it off the charger and put it on. Sync it and use it as you would normally do. Make sure to sync it frequently after this (every one or two hours at least) so that the battery levels are recorded on the app logs and once the battery dies, let me know so that I can take a closer look and then we can move forward with other options to get you back on track.

I'll be looking forward for your reply.

Ferdin | Community Moderator, Fitbit

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