Blaze overheating & continuously vibrates

[BobbyJacobs]

After a sweet four months of use, my Fitbit Blaze started overheating while being charged. Additionally, when the Blaze was able to charge for a short amount of time, (before it became burning hot to the touch) the Blaze when off the charger would continuously vibrate until the battery died. I stopped charging the device due to the crazy amount of heat that it was generating, and the fact that as soon as it was off the charger, it would vibrate until it was dead. How should I proceed Fitbit Team?

Moderator edit: subject for clarity

[Rich_Laue]

I would start by contacting Fitbit support.

The link may also be found in the top right menu and under the help link found below or on the app.

[AlejandraFitbit]

Hey @BobbyJacobs, welcome to the Community and @Rich_Laue thanks for stopping by.

I am sorry to hear that your Blaze is overheating and vibrating constantly. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.