Fitbit Blaze didn't record walk

[ChristopherH50]

I just went on a walk and my Blaze did not record or recognize that I was walking on my dashboard.  It recorded the steps but not the fact that it was a walk (brisk).  I only got the blaze yesterday and it recorded my 2 walks from yesterday as walks with no problem.  So what has changed?

[Esya]

Try restarting your tracker a few times (it does not always work right away, so it is recommended to do it 3 times) as explained in this article. It can fix a lot of things. Please let us know if it happens again despite the restarts.

[ChristopherH50]

I just did a walk and it still didn't recognize it as a walk.  I did reset it three times like you suggested but it still did not recognize it.  It counts the steps but just won't recognize the walk excercise.

I am not very happy about this as I only got it yesterday and it was working fine then.

What do you suggest I do next to get it to work properly?

[Esya]

My next suggestion would be to contact support.

[Rich_Laue]

Did your walk last long emough for the minimum time your settings are set for?

[ChristopherH50]

It has started working again now.  I will just have to hope it stays operational.

[DarloJo]

How long were your walks? There's a current issue with runs not showing up on the dashboard either - the only ones working for me are under 5 mins, everything over doesn't show up.

[ChristopherH50]

My walks are around 25-30 minutes.  But it all seems to be working now.  It takes a while for the dashboard to show that I did a walk, it does not happen immediately.