01-04-2019
14:39
- last edited on
01-07-2019
11:55
by
FerdinandFitbit
01-04-2019
14:39
- last edited on
01-07-2019
11:55
by
FerdinandFitbit
My blaze hasn’t been used for about six months. Charged it a couple of days ago and worked fine. In the night it was flashing and I noticed the screen was corrupted so took it off. This morning it was back to normal and worked ok but has now gone again. The diamond screen has split into three smaller ones and the display keeps resetting but staying the same. Tried a reset as suggested on other posts but no luck. Any ideas welcome please.
Moderator edit: Updated title for clarity
01-07-2019
11:54
- last edited on
02-08-2025
06:30
by
MarreFitbit
01-07-2019
11:54
- last edited on
02-08-2025
06:30
by
MarreFitbit
Hi there @Molly-sox, welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear that you're having problems with your Fitbit Blaze display behaving this way. Thanks a lot for all you've tried to get your tracker to work. I'd like to help you out.
I can probably suggest trying to set up your tracker as a new device and see if this makes any difference. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.
Hope this helps. Let me know if you need anything else!
Help others by giving votes and marking helpful solutions as Accepted
01-07-2019 14:21
01-07-2019 14:21
Thanks for your reply, bizarrely it has now come back to life with a perfect display - must have been the shock of coming into use again!
Fingers crossed all will be well now.