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Fitbit Blaze display not responding

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‎02-18-2019 22:51 - last edited on ‎02-19-2019 06:24 by Moderator Alum

‎02-18-2019 22:51 - last edited on ‎02-19-2019 06:24 by Moderator Alum

my fitbit blaze isnt working only clockface appear on it nothing rest i cant do on it as its touch isnt responding. Before you ask I did try restarting it over and over and charging it all the way. Help!

 

Moderator edit: Updated title for clarity

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‎02-19-2019 06:23 - last edited on ‎02-07-2025 04:30 by Fitbit Moderator

‎02-19-2019 06:23 - last edited on ‎02-07-2025 04:30 by Fitbit Moderator

Hi there @EricG088, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems with the display on your Fitbit Blaze not responding. Thanks a lot for trying to restart your tracker. I'd like to help you out!

My only other recommendation at the moment would be to try setting up your tracker as a new device and see if this makes any difference. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the display should be working correctly.

Hope you find this helpful. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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