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Fitbit Blaze display not turning on

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‎11-27-2018 05:10 - last edited on ‎11-28-2018 12:41 by Moderator Alum

‎11-27-2018 05:10 - last edited on ‎11-28-2018 12:41 by Moderator Alum

Ive had my blaze since January 2018, I stopped wearing it when the battery wouldnt last a full day!  Ive recently charged it up but the screen wont switch on outside the charging cradle!? Ive tried to reset it but nothing is working?!

 

Moderator edit: Updated title for clarity

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5 REPLIES 5

‎11-28-2018 12:40

‎11-28-2018 12:40

Hi @Snman77, welcome to the Community Forums! 🙂

 

I'm sorry to hear that your Fitbit Blaze is not responding. Thanks a lot for all you've tried to get it to work!

 

I've escalated your case to our Support Team for them to help you out. Please, keep an eye on your inbox for more instructions. Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎11-30-2018 01:25

In response to FerdinandFitbit

‎11-30-2018 01:25

Hi @FerdinandFitbit

The same issue has happened to my Fitbit Blaze. 

Was fully charged yesterday and after taking it out of the docking cable, the screens comes on and off intermittently. Could you please assist?

 

Thanks

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‎11-30-2018 08:26

In response to FerdinandFitbit

‎11-30-2018 08:26

I woke up this morning and my blaze showed no display. I thought even though I just charged it the day before maybe it was dead. When I took it off to charge I noticed the green lights were on. Placed it into the cradle and nothing happened on the screen. The last time I looked at it was around 930pm yesterday. 

Is there a way to reset it or IDK? Can you please help me? I have a heart issue and really rely on the readings of my Fitbit. Thank you!

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‎11-30-2018 11:06

‎11-30-2018 11:06

I also have the same symptom on my blaze. Please answer me as well...

Thanks,

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‎11-30-2018 16:36

In response to vannieng

‎11-30-2018 16:36

Will not turn on screen stays black

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