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Fitbit Blaze doesn't turn on

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‎09-26-2018 13:24 - last edited on ‎09-27-2018 04:22 by Moderator Alum

‎09-26-2018 13:24 - last edited on ‎09-27-2018 04:22 by Moderator Alum

My Blaze does not turn on when outside of its charger. The restart of holding down the left and bottom buttons does not work. Is this common? What can I do to fix it?

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎09-27-2018 04:23

‎09-27-2018 04:23

Hey @Jp0514, welcome to the Community.

 

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them. Which is great, I know that our team will be glad to help you out and provide you with a solution.

 

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎09-27-2018 19:25

‎09-27-2018 19:25

Same here

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‎09-28-2018 10:03

In response to AlejandraFitbit

‎09-28-2018 10:03

My blaze won't turn on either in the charger or not (1 week old).  How do I fix this?

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‎09-28-2018 10:04

In response to AlejandraFitbit

‎09-28-2018 10:04

For the rest of us, can you post the answer or fix?

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