Fitbit Blaze frame/clasp

[Melissa79]

It has been determined, by my dermatologist, that my rash on my wrist has been caused by the Blaze frame and clasp. I have been speaking with customer service and have not gotten much help. I decided this might be another option.

I understand the frame and clasp are made of surgical grade stainless steel. However, there is not any specific criteria for any level of steel to be classified surgical grade. The higher grades of stainless steel contain less nickel. My assumption is that they have choosen to use a lower grade. I believe I might have found a way around this problem.

My last issue is, I'm wondering if the Blaze component itself contains any nickel or if it is just the frame and clasp. Does anyone know?

[AlejandraFitbit]

It's great to see you around @Melissa79. I am sorry to hear about the inconvenience you have with your Blaze tracker. You might want to make sure that your wristband doesn't feel too tight and that it's snuggled enough for it to be comfortable to wear. Not too tight but not too floppy. However, I recommend taking it off and read our Wear and Care article, I also suggest checking our About Fitbit Blaze article where you will be able to find information about the Blaze material. 

Keep the stepping up! 

[Melissa79]

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@AlejandraFitbit wrote:

It's great to see you around @Melissa79. I am sorry to hear about the inconvenience you have with your Blaze tracker. You might want to make sure that your wristband doesn't feel too tight and that it's snuggled enough for it to be comfortable to wear. Not too tight but not too floppy. However, I recommend taking it off and read our Wear and Care article, I also suggest checking our About Fitbit Blaze article where you will be able to find information about the Blaze material. 

Keep the stepping up! 

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Don't want to come across mean, rude, or hateful - but, you have the same story everyone else who works for Fitbit has. I'm wearing it too tight, it is my fault, something I have done, etc.

I went to see my dermatologist. She has been working with me for years. A medical professional stated that the rash was due to my nickel allergy. I have done all the possible foot work. I have read the Wear and Care guidelines numerous times as well as everything else Fitbit has been willing to provide me. This is completely exhausting....Can someone please tell me if the actual Blaze component has nickel iin it? I already know the frame and clasp do.

[szidlon]

You might try to find a third party frame and band.  There are a lot of them out there (check Amazon :))  I have several of the stainless steel  mesh, magnetic bands with matching frames and absolutely love them.  Just do a quick search for third party bands and you'll find lots of suggestions.

[Rich_Laue · Accepted solution]

The actual Blaze component, the thing that is removed when wanting to charge the battery, does not have any nickel on it.
I have not read how much nickel is in the metal, or if it needs to be there. Fitbit uses surgical steel, the stuff that implants are made of, that conforms to the more rigorous European standards, not the US.
Finding out what the European standards is would be a step in answering how much nickel may be in the device.
One thought is that some have reported nail polish or a cloth attached below have helped.

[Melissa79]

Thank you for answering my actual question!