Fitbit Blaze inaccurate GPS tracking

[krreinecke]

My Blaze has always been fairly accurate.  I often run a route, and then compare it to a map to see how accurate it is, and haven't had any discrepancies.  However, I recently did a tracker software update, and have run twice since... both very inaccurate.  The first run said my miles were 8 min miles... I usually run about 10:30/11 min miles.  Todays run on mapmyrun was 3.5 miles... the Blaze said 4.27 miles.  Any thoughts as to why it is now so inaccurate?  A main reason I got this watch was to use the GPS function for run tracking.  TIA

[FerdinandFitbit]

Hi there @krreinecke. Good to see you in the Community!

I'm sorry to hear that your tracker is not being accurate. I would recommend making sure that whenever you're running you have a good signal reception as the GPS functionality relies on  the GPS of your phone and a weak signal could cause inaccuracies to show up. Also, you can try to restart your tracker by pressing and holding the left and lower right buttons for 10-12 seconds and after it  reboots, try it out and see how it goes.

Let me know if you need more help with this.

[OleMarius]

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@FerdinandFitbit wrote:

Hi there @krreinecke. Good to see you in the Community!

I'm sorry to hear that your tracker is not being accurate. I would recommend making sure that whenever you're running you have a good signal reception as the GPS functionality relies on  the GPS of your phone and a weak signal could cause inaccuracies to show up. Also, you can try to restart your tracker by pressing and holding the left and lower right buttons for 10-12 seconds and after it  reboots, try it out and see how it goes.

Let me know if you need more help with this.

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Wish it was so simple to blame it on the connection to the phone. Every single time im out jogging its off, way off. I use the google map log to get the real distance from when i was out, while fitbit log it porly. Like last time i was out jogging 6 km, it showed 11,25 km. its off by 5250 meters. THis is a major bug, if every single app are able to show real gps distance and fitbit aint, there is an issue regarding this. I have well documented over several runs this summer and with the new update that came. I wish that this bug could be fixed. If the app logged the real distance with the gps and gave the lengt to the blaze, i would be happy. 

[AlexMachado]

Hi OleMarius,
I have the same problem!
All my bike riders show distance lower than real! It seems the app has a bug and Fitbit has to solve it!

[OleMarius]

Glad to hear someone has the same problem. Fitbit seem not to respond to this kinda bug, i do hope they fix it soon.