Fitbit Blaze incorrect time, date and syncing issues

[Sofie0709]

I made this post earlier this am ... I got my Blaze in the mail yesterday and tried to sync and continued to get the error message "that bluetooth sync is busy try again later" ... that went on for over an hour. Mine finally syncs but the date and time are wrong, 20 minutes fast and stuck on January 1st as well.

Update on the incorrect date and time.

After spending 2 hours trying to solve the problem with the time and date I had tried everything and I finally got it fixed and now it syncs timely with the updates .. this is what I did: Deleted my Blaze from my Fitbit account, Uninstalled the "Fitbit" app from my cell phone, checked my cell phone for system update (Samsung Galaxy 5 Note) there was updates and system bug patches ... after that was completed I reinstalled the FitBit app, added my device and BOOM! Date was correct, time was correct, and when I went into my cell app .... what the ham biscuits!!! It had synced and was current with no issues and it syncs timely with no hang-ups or error messages and no pink exclamation points ... So check your phone for system updates to make sure the compatibility is accurate.

I hope this helps and you're welcome FitBit for my selfhelp!!

Moderator edit: Format and subject for clarity

[KiloLima64]

Just an FYI. If you continually have time issues with your phone check to see if it gets its time from the system or internally. My wife's cell would continuously display the wrong time whenever we were in Orlando. Come to find out it was the cell tower. It had taken a power surge and caused it to have the wrong date and time.

[Stef2BNshape]

Thank you I've been going crazy trying to figure how to get the right time on my flipping Blaze!

[Rich_Laue]

I also suggest going to fitbits help site, link may be found below as "Help", here you can do a search like http://help.fitbit.com/?q=time

[AlejandraFitbit]

It's great to see you around @Sofie0709, @Stef2BNshape welcome to the Community, @KiloLima64 and @Rich_Laue thanks for stopping by.

I really appreciate you sharing all of these tips, I know that a lot of people will find your post really helpful since it is providing really good steps. Guys, just be sure to check if your phone is a compatible mobile device before following the instructions provided here.

Happy stepping. 

[MicheleJordan]

Thank you for posting! 

I followed your directives and shazam, I am good to go.

So appreciate you taking the time to share. You made my day!