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Fitbit Blaze is freaking out

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‎05-24-2016 14:15

‎05-24-2016 14:15

About an hour ago my blaze vibrated so I looked at it and saw the fitbit symbol but it was distorted (not full dots, most dots made up of small lines) I would post a pic but don't see that option. Since that started an hour ago every ten seconds it vibrates and tries to reset itself but still have the same distorted fitbit symbol. I tried restarting it many times and synching with app as well. I've only had it for a couple of months and nothing happened that would cause this, I was just sitting at work. Is my blaze broken?!?!?
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3 REPLIES 3

‎05-24-2016 20:13

‎05-24-2016 20:13

Well it hasn't stopped so I'm returning it.
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‎05-24-2016 23:42

In response to emers76

‎05-24-2016 23:42

One thought would be to go into the Blaze settings and do a shutdown.

If this doesn't work than I agree the rapist and quickest way would bee to exchange it.

 

If it is ant consolation an electronic device that odd going to fail, usually will do it on the first, sometimes the second week.

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‎05-30-2016 07:24

In response to Rich_Laue

‎05-30-2016 07:24

Hello @emers76 welcome to the Fitbit Community! I'm sorry to hear about your experience with the Blaze, did you exchange it as suggested by @Rich_Laue? You can also contact our support team, they can take a look at your tracker's back-end information and provide you a personalized troubleshoot. 

 

Let me know how it goes! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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