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Fitbit Blaze is not responding

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‎01-14-2019 08:31 - last edited on ‎01-16-2019 11:20 by Moderator Alum

‎01-14-2019 08:31 - last edited on ‎01-16-2019 11:20 by Moderator Alum

my Fitbit blaze is completely blank. Doesn't show anything on screen. IvI' pushed buttons on sides nothing is happening. Help. It is a few years old.

 

Moderator edit: Updated title for clarity

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‎01-16-2019 11:24 - last edited on ‎02-08-2025 04:08 by Fitbit Moderator

‎01-16-2019 11:24 - last edited on ‎02-08-2025 04:08 by Fitbit Moderator

Hi there @Journee1, welcome to the Fitbit Community Forums! 🙂

I'm very sorry to hear that you're having problems getting your Blaze to respond. Thanks a lot for what you've tried to get it to work.

Now, what happens when you put your tracker in the charger? Are you able to see anything coming up on the display? If not, have you tried other USB ports or adapters to see if there's any difference?

I'll be looking forward for your reply to continue helping you out. Anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

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‎01-16-2019 15:58

In response to FerdinandFitbit

‎01-16-2019 15:58

My Fitbit doesn't display anything at all. I did charge it and it would keep track of my steps and dlees pattern. I could only monitor it and get from my phone. Any useful suggestions, other than purchasing a new Fitbit? Thank you for your help.

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