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Fitbit Blaze is not responding

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‎02-11-2019 06:14 - last edited on ‎02-12-2019 11:59 by Moderator Alum

‎02-11-2019 06:14 - last edited on ‎02-12-2019 11:59 by Moderator Alum

My blaze was working fine all day and then I noticed the face was black.  I put it on the charger all night and it still won't turn on. I have pressed the buttons to try and restart it will not.  I have only had it for a year and a half...

 

Moderator edit: Updated title for clarity

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‎02-12-2019 11:59

‎02-12-2019 11:59

Hi there @Kris716, welcome to the Fitbit Community Forums! 🙂

 

I'm very sorry to hear that your Fitbit Blaze is not responding and thanks a lot for all your efforts in trying to get it to work. I'd like to help you out.

 

I just checked with our Support Team and it seems that they're already helping you out with this. Hopefully we can have you back on track soon and if you need anything else, I'm always around!

Ferdin | Community Moderator, Fitbit

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