help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Blaze is overheating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2018 18:23 - last edited on ‎07-09-2018 06:38 by Moderator Alum

‎07-02-2018 18:23 - last edited on ‎07-09-2018 06:38 by Moderator Alum

Fitbit Blaze will not charge and is overheating. It had not been holding a charge well for the last week or so.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-02-2018 18:31

‎07-02-2018 18:31

Please dont try and charge it and contact support. Use help link at top of forum

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-09-2018 06:39

‎07-09-2018 06:39

Welcome to the Community @Csr77 and @WendyB thanks for stopping by.

 

I am sorry to hear that your Blaze is overheating, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes